FAQ
How we can help you?
Frequently Asked Questions
How many security systems that your company provide?
Our security systems provide CCTV surveillance, burglary alarm, automation controller, time and attendance system, access control system and fire detection.
Can I view live and recorded video remotely?
Yes, as long as there is network connectivity then you can use our apps on your mobile device to view live or recorded footage.
Can several users view one site at once?
Yes, there is a hard limit for users to view it at once under normal network. This is due to the bandwidth taken by each user streaming all the video footage for each camera.
Who do I contact if I have any further questions?
If you have any further questions, please feel free to contact us at:
- Tel: +60 3-9236 5222
- Email: helpdesk@xtend.net.my